Optometrist-Knoxville, TN-LensCrafters (Knoxville, Tennessee, 37919)

Pay

Based on experience.

Schedule

Full-time.

About the role

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience, and the organization’s key results through collaboration and teamwork. Ensures all patients receive the highest quality optometric care by performing clinical protocols while maximizing results and practice growth through strong partnership with the MOD, SMM, and store team.

Responsibilities

• Ensures executional excellence and winning results in partnership with the MOD and store team.
• Demonstrates commitment to exceed results through strong competency in KPI management and high accountability.
• Ensures the brand is known as the leading optical provider within the community.
• Operates as a successful stakeholder to all leaders within the organization and local market.
• Places the patient/customer first and delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed patient service by ensuring staff performs the following service‑process steps:
  • Address all patients/customers’ visual lifestyle needs.
  • Make eyewear recommendations based on patients/customers’ needs.
  • Explain each step of the eye exam and listen carefully to patients/customers.
  • Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well‑being.
  • Communicate effectively with patients about the need for annual eye exams and schedule follow‑up appointments in TAB.
• Conducts all services in accordance with protocol and accepted standards of care.
• Ensures all patients receive accurate diagnoses and appropriate recommendations.
• Establishes a positive doctor‑patient relationship.
• Utilizes and leverages technology to deliver unsurpassed patient/customer experiences.
• Ensures office systems are maintained.
• Maintains state licensure in good standing, practices to the full scope of that license, and fulfills continuing‑education requirements.
• Provides effective training and guidance to team members using company‑provided programs.
• Delivers clear, motivating, and constructive feedback to all associates in a timely manner.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
• Encourages associate decision‑making at the level closest to the patient.
• Maximizes partnerships through leadership, participation, and involvement.
• Takes pride in the appearance of the office.
• Maintains a safe working environment for all associates and patients.
• Leads by example.

Qualifications

• Doctor of Optometry.
• Commitment to quality patient care.
• Knowledge of current optometric theory and technology.
• Strong communicator and listener.
• Problem‑solving ability.
• Solid organization skills.

Benefits

• Health care.
• Retirement savings.
• Paid time off / vacation.
• Various employee discounts.