Optometrist-Greenwood, IN-LensCrafters (Greenwood, Indiana, 46142)
LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
About the role
The Associate Optometrist is a leader in the organization, delivering the brand promise and experience while driving key results through collaboration and teamwork. This role ensures all patients receive the highest quality optometric care by performing clinical protocols, maximizing practice growth, and partnering with the MOD, SMM, and team. The Associate Optometrist supports the organization with medical practice, referral care, and pre/post-op surgical support (if applicable).
Responsibilities
- Ensures executional excellence and winning results in partnership with the MOD and store team.
- Demonstrates commitment to exceed results through strong competency in KPI management and high accountability.
- Ensures LensCrafters is recognized as a medical eyecare provider within the community.
- Operates as a successful stakeholder to all leaders within the organization and local market.
- Places the patient/customer first and delivers excellent service.
- Strives to exceed expectations on all KPIs.
- Conveys a commitment to providing unsurpassed patient service by ensuring staff performs service process steps:
- Make eyewear recommendations based on patients/customers’ needs.
- Explain each step of the eye exam; listen carefully to patients/customers.
- Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being.
- Communicate effectively with patients the need for annual eye exams and ensure all patients are appointed in TAB for their next eye exam.
- Addresses all patient/customer visual lifestyle needs, including medical and surgical recommendations (if applicable).
- Conducts services in line with protocol and standards of care; establishes doctor/patient relationships.
- Ensures all patients receive accurate diagnosis and appropriate recommendations.
- Establishes a positive doctor/patient relationship.
- Utilizes and leverages all technology to deliver unsurpassed patient/customer experiences.
- Maintains state licensure in good standing and practices to the full scope of that license; responsible for maintaining continuing education requirements.
- Provides effective training and guidance to team members using company-provided programs.
- Delivers clear, motivating, and constructive feedback in a timely manner to all associates.
- Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
- Encourages associate decision-making at the level closest to the patient.
- Maximizes partnerships through leadership, participation, and involvement.
- Takes pride in the appearance of the office.
- Maintains a safe working environment for all associates and patients.
- Leads by example.
Requirements
- Doctor of Optometry.
- Commitment to quality patient care.
- Knowledge of medical optometry, including billing and coding.
- Knowledge of surgical care and practices pertaining to optometry.
- Knowledge of current optometric theory and technology.
- Strong communication and listening skills.
- Problem-solving ability.
- Solid organizational skills.
Preferred Qualifications
- Residency trained.
- Medical care experience.
- Advanced knowledge of surgical care and practices pertaining to optometry.
Benefits
In addition to a competitive salary, you may also be offered a bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Pay
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.
Schedule
Part-time.