Optometric Technician

About the role

Total Vision LLC is a group of highly successful optometry practices aligned towards a common goal of world-class eye-care results for its patients and California communities. We are experiencing significant growth and are looking for top-notch team members with the passion, energy, focus, and commitment to excel in this environment.

Responsibilities

• Warmly greet incoming patients and escort them for pretesting before the exam.
• Handle administrative duties including answering telephones, scheduling patient appointments per doctor preferences, and transcribing messages for return calls and faxes.
• Perform pretesting including blood pressure, NCT, color and stereo vision, and autoperimetry.
• Advocate for overall health evaluation (e.g., Optomap).
• Collect and relay pertinent health and ocular history to the doctor.
• Conduct contact lens insertion and removal training.
• Order various types of contact lenses.
• Maintain and clean equipment and doctor’s lanes.
• Maintain proper levels of pretest and doctor supplies.

Skills

• Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
• Proven ability to cultivate positive patient rapport and build relationships while increasing patient retention.
• Strong communication skills (oral and written) with the ability to manage priorities in a fast-paced environment.
• Ability to multi-task, set priorities, and ensure patient commitments and deadlines are met.
• Proficiency in utilizing automated equipment and systems standard to the optometry industry.

Qualifications

• High school diploma, GED, or equivalent.
• Experience in the ophthalmic, optometric, or medical industry is a plus but not required.

Physical Requirements

• Must be physically able to stand for long periods of time.
• Must be able to read a computer screen for extended periods.
• Must be able to reach and lift up to 20 lbs.
• Hand dexterity and eye-hand coordination are critical.
• Subject to inside environmental conditions.

Schedule

• After-hours projects may be required as needed.
• Travel between practices may be required.
• Saturday availability is required.