Optometric Technician

About the role

Join our team as an Optometric Technician I and help provide top-tier care while creating a seamless patient experience. This is your opportunity to work alongside skilled optometrists, develop your technical expertise, and become part of a team that truly values both eyes and the people behind them!

Responsibilities

• Aid optometrists in delivering outstanding patient care, from pre-screening to post-exam follow-up
• Perform diagnostic tests, gather patient medical histories, and assist in educating patients about their vision benefits
• Guide patients in contact lens training, insurance verification, and scheduling their next visit
• Ensure smooth patient flow by coordinating appointments and managing office communications
• Work closely with your team to meet individual and collective goals for optimal patient care and satisfaction

Requirements

1+ year of experience in customer service (optometric experience preferred but not required!)
Excellent communication skills, both verbal and written, with the ability to educate and connect with patients
Strong organizational and time management abilities—you’ll be multitasking in a fast-paced environment
Team-oriented with a passion for self-improvement and a desire to learn new skills
Detail-focused and capable of documenting patient exams and procedures with accuracy
Flexibility to accommodate changing schedules as needed and a proactive attitude toward team success

Qualifications

High school diploma or equivalent
Completion of an accredited optometric technician program or equivalent experience

Skills

• Customer service skills
• Diagnostic testing skills
• Medical history gathering
• Contact lens training
• Insurance verification
• Scheduling and appointment coordination
• Documentation and record-keeping

Benefits

• Opportunities for growth
• Comprehensive training
• Dynamic team environment
• Great benefits and a positive work-life balance

Pay

Competitive salary based on experience and qualifications

Schedule

Flexible schedule to accommodate patient needs and team goals