Optometric Technician

Job Summary

An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

About the Role

Our offices are open Monday-Friday 7:30am-6pm, Saturday 8am-12pm. You will not work all of these hours, but you must have open availability to work any shift within these hours. You may have to work a little earlier/later as needed.

Responsibilities

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests

Requirements

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Patient Population Served

Team members will work with patients of all ages, races, and genders.

Education, Licensure & Certification Requirements

• A high school diploma or GED required
• A degree in Business Administration or Healthcare Management preferred

Experience Requirements

• Previous medical office experience preferred
• Previous optometric experience strongly preferred
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Knowledge, Skills and Abilities

• Professional in appearance and actions
• Logical and Critical thinking skills
• Customer-focused with excellent written, listening and verbal communication skills
• Enjoys learning new technologies and systems
• Detail oriented, professional attitude, reliable
• Favorable result on Background check
• Exhibits a positive attitude and is flexible in accepting work assignments and priorities
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
• Performs other duties that may be necessary or in the best interest of the organization

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Demands

• % of Time: LBS Bending 25%, Carrying 25%, Climbing 5%, Driving 10%, Grasping 100%, Hearing 100%, Lifting 10%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%, ≤ 25%,