Optometric Technician

About the role

The primary responsibility of the Optometric Technician I is to assist the Doctor of Optometry in delivering comprehensive eye care. Must adhere to the Personnel Policies, Code of Ethics, and all licensing and accreditation standards of the position. Must represent the organization’s Mission and Key Values in all actions, communications, and representations with all contacts.

Essential Duties And Responsibilities

• Obtain patient history and chief complaint information.
• Accurately and efficiently perform patient pre-testing, including visual acuity, color vision, depth perception, pupil testing, motilities, peripheral vision, and blood pressure.
• Install eye drops on patients using sterile techniques and explain side effects of drops.
• Measure intraocular pressure using iCare or Tonopen.
• Administer diagnostic tests such as automated visual field testing, optical coherence tomography, retinal photography, automated lensometry, etc.
• Maintain accurate electronic health records.
• Assist doctor with all aspects of the eye exam and any follow-up requested.
• Facilitate referrals and schedule patients as needed for medical and surgical problems.
• Perform administrative tasks such as filing, ordering supplies, recordkeeping, and other administrative duties.
• Perform chart preparation to ensure that a patient is due or eligible for an eye exam.
• Understand and adhere to CH’s compliance standards as they appear in CH’s Corporate Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
• Keep abreast of all pertinent federal, state, and CH’s regulations, laws, and policies as they currently exist and as they change or are modified.

Skills / Knowledge / Abilities

• Ability to multi-task.
• Basic computer literacy.
• Team-oriented with strong collaborative skills.
• Excellent communication and interpersonal skills.
• Strong organization and problem-solving skills.
• Excellent customer service skills.
• Bilingual (Spanish) preferred but not required.
• Ability to travel to other sites as determined by business needs.
• Ability to perform essential duties & responsibilities within 6 months.

Key Values

• Customer Service.
• Collaboration.
• Integrity.
• Professionalism.
• Learning.

Education / Licenses / Certificates

• High School Diploma (or equivalent) required.
• CPR certification (offered at CH) is required.

Experience

• Ophthalmic or Medical Assistant experience preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Equipment / Tools / Technology

• Desktop or Laptop computer.
• Telephone with voicemail.
• Networked copier/printer/facsimile.
• Microsoft applications (Mail, Word, Excel, PowerPoint, etc.).
• Nextgen EHR and EPM.
• Zeiss Forum.
• Diagnostics equipment (cameras, OCT, HVF, corneal topographer, pachymeter).
• Exam lane equipment (slit-lamp, phoropter).
• Intraocular pressure devices (Tonopen, iCare tonometer).

Physical Requirements

• Standing: More than ⅓ of time.
• Sitting: More than ⅓ of time.
• Independently mobile (including movement from floor to floor): More than ⅔ of time.
• Grasping (applying pressure to an object with fingers, thumb, and palm): More than ⅓ of time.
• Finger use (picking, pinching, typing, or working primarily with fingers): More than ⅓ of time.
• Reaching with arms and hands above head or to full extension: Less than ⅓ of time.
• Stooping, crouching, or bending: Less than ⅓ of time.
• Kneeling or crawling: Less than ⅓ of time.
• Repetitive hand or body motions: More than ⅓ of time.
• Visual acuity 20/40 or better, color vision, and stereopsis preferred: More than ⅓ of time.
• Hearing: More than ⅓ of time.
• Speaking: More than ⅓ of time.
• Pushing or pulling: Less than ⅓ of time.
• Sedentary work (lifting no more than 10 lbs): Less than ⅓ of time.
• Use of Personal Protective Equipment (PPE) as required.

Environmental Factors / Working Conditions

• Indoor, office environment with little exposure to excessive noise, dust, fumes, or temperature changes: More than ⅔ of time.
• Exposure to fumes or airborne particles: Less than ⅓ of time.
• Exposure to toxic or caustic chemicals: Less than ⅓ of time.
• Exposure to blood, bodily fluids, non-intact skin or tissue specimens: More than ⅓ of time.
• Exposure to patients/clients with illness or infection: More than ⅓ of time.

Other Requirements Of The Position

• Travel to other sites: Required.
• Uniform: Scrubs & nonskid shoes: Required.
• Direct interaction with patients/clients: Required.
• Supervision Received By This Position: Work progress is checked frequently.
• Supervision Given By This Position: Not Applicable - No responsibility to supervise others.
• Client Population Served: May serve all patient populations.