Optician - Part Time Eyewear Consultant
Midwest Eye Consultants · South Bend, IN · 2 mo ago
On-siteHealthcarePart-time
What You’ll Do
- Guide patients in selecting frames and lenses that align with their prescription, lifestyle, and preferences
- Clearly explain doctor recommendations and lens options, including features and benefits
- Educate patients on proper eyewear care and usage
- Order Processing and Follow-Up
- Accurately enter and manage spectacle orders
- Verify insurance eligibility and calculate patient co-pays
- Maintain order status to ensure timely delivery
- Notify patients when orders are ready and coordinate dispensing
- Conduct follow-up outreach to ensure patient satisfaction and successful adaptation
- Adjustments and Troubleshooting
- Perform fittings, adjustments, and minor repairs
- Address and resolve patient concerns related to eyewear
- Operations and Merchandising
- Maintain accurate inventory of frames, lenses, and optical supplies
- Create and maintain organized, visually appealing displays
- Support efficient patient flow and communicate delays when necessary
- Team Support
- Collaborate with providers and team members to ensure a seamless patient experience
- Take on additional responsibilities as needed to support the practice
- A strong communication skills and a patient-first mindset
- A commitment to delivering excellent customer service
- An attention to detail and accuracy in administrative tasks
- The ability to build trust and long-term relationships with patients
- An interest in both healthcare and retail environments
- Competitive hourly pay based on experience
- Paid time off and paid holidays starting in your first year
- Vision benefits and 401(k)
- Company-paid certification program with opportunities for career growth and increased earnings
- A professional, team-oriented work environment
- This role is based in a professional medical office setting
- Involves a mix of standing, walking, and hands-on tasks
- The position requires strong visual attention to detail, manual dexterity, and the ability to lift light materials (generally up to 15 pounds)
- You play a key role in how patients see the world—literally and figuratively
- From helping them feel confident in their eyewear to ensuring they receive the highest level of care, your work has a lasting impact every day