Jobs · Healthcare · Indiana

Optician - Part Time Eyewear Consultant

Midwest Eye Consultants · South Bend, IN · 2 mo ago
On-siteHealthcarePart-time

What You’ll Do

  • Guide patients in selecting frames and lenses that align with their prescription, lifestyle, and preferences
  • Clearly explain doctor recommendations and lens options, including features and benefits
  • Educate patients on proper eyewear care and usage
  • Order Processing and Follow-Up
    • Accurately enter and manage spectacle orders
    • Verify insurance eligibility and calculate patient co-pays
    • Maintain order status to ensure timely delivery
    • Notify patients when orders are ready and coordinate dispensing
    • Conduct follow-up outreach to ensure patient satisfaction and successful adaptation
  • Adjustments and Troubleshooting
    • Perform fittings, adjustments, and minor repairs
    • Address and resolve patient concerns related to eyewear
  • Operations and Merchandising
    • Maintain accurate inventory of frames, lenses, and optical supplies
    • Create and maintain organized, visually appealing displays
    • Support efficient patient flow and communicate delays when necessary
  • Team Support
    • Collaborate with providers and team members to ensure a seamless patient experience
    • Take on additional responsibilities as needed to support the practice

    What We’re Looking For

    • A strong communication skills and a patient-first mindset
    • A commitment to delivering excellent customer service
    • An attention to detail and accuracy in administrative tasks
    • The ability to build trust and long-term relationships with patients
    • An interest in both healthcare and retail environments

    What We Offer

    • Competitive hourly pay based on experience
    • Paid time off and paid holidays starting in your first year
    • Vision benefits and 401(k)
    • Company-paid certification program with opportunities for career growth and increased earnings
    • A professional, team-oriented work environment

    Work Environment and Physical Requirements

    • This role is based in a professional medical office setting
    • Involves a mix of standing, walking, and hands-on tasks
    • The position requires strong visual attention to detail, manual dexterity, and the ability to lift light materials (generally up to 15 pounds)

    Why Join Us

    • You play a key role in how patients see the world—literally and figuratively
    • From helping them feel confident in their eyewear to ensuring they receive the highest level of care, your work has a lasting impact every day

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