Optician (Eyewear Consultant) - Vision Clinic

Bilingual skills are a plus! We value team members who can connect with and support patients from diverse backgrounds. No prior medical office experience? No problem—we provide comprehensive training to help you succeed.

Benefits

• Starting wage of $16.00 per hour based on experience
• 6.5 paid holidays per year
• 2 floating holidays
• Approximately 10 days of PTO within first year
• Full slate of benefits including health, dental, vision, and 401(k)
• Growth and wage increase through company‑paid certification program

Essential Responsibilities

• Assist patients in selecting spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co‑pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status daily.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow‑up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform adjustments and repairs when necessary.
• Troubleshoot patient concerns with eyewear when necessary.
• Maintain inventory for the optical retail area, including lab supplies; report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout the office, properly communicating delays.
• Perform other duties and assume various responsibilities as determined by the office manager, team lead, or doctors.

Education and Experience

• High school graduate or equivalent.
• Sales/retail experience preferred.
• Previous optician experience is a plus.

Physical Demands and Work Environment

Physical activity: Talking, hearing. Physical requirements: Sedentary work, involving sitting most of the time. The worker must have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.