Optician

About Us

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improves lives around the world. At HealthPartners, everyone is welcome, included and valued.

Position Purpose

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. To advise and assist patients in eyewear selection, delivery, adjustment, repair, and consultation. To deliver these services in a professional, cost-effective, and timely manner.

Responsibilities

• Interpret eyeglass and contact lens prescriptions.
• Advise and assist patients in frame and lens selection.
• Perform measurements of frame and lens specifications.
• Provide patient contact lens insertion and removal training.
• Consult with patients and resolve eyewear and contact lens problems or concerns.
• Perform eyewear adjustments and repairs.
• Place orders for frame and lenses fabrication with approved optical laboratories.
• Place orders for contact lenses with approved contact lenses laboratories/vendors.
• Verify orders (eyeglasses or contact lenses) received from optical/contact lens laboratories/vendors to ensure accuracy.
• Maintain frame-display board by accurate pricing and purchasing of appropriate frame product and performing physical count as directed.
• Maintain diagnostic contact lens inventory by organizing, cleaning, and performing physical count as directed.
• Price and collect fees for eyewear and contact lenses.
• Maintain and order department supplies.
• Answer telephone, maintain files, contact patients, prepare reports, and perform other office functions as necessary.
• Perform other duties as assigned.

Requirements

• Minimum of two years full-time Optical Department experience.
• Proven ability to interact with patients and staff in a courteous and cooperative manner.

Qualifications

• Formal opticianary training from an accredited technical school (preferred).
• American Board of Opticianary certification (preferred).

Physical Requirements

• Possess manual dexterity.
• Good vision.
• Be self-mobile.

Benefits

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including:

• Health benefits.
• Time off.
• Retirement planning.
• Continuous learning opportunities.

Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.