Optician (46891)
Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) · Charlotte, NC · 1 mo ago
HealthcareFull-time
Why Join CEENTA?
CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission-driven team committed to providing exceptional patient care and a collaborative clinical environment.
What You Will Do
- Greet and assist all patients in a professional, friendly manner.
- Utilize Point of Sale and EMR systems to accurately enter and manage patient eyewear orders.
- Educate patients on frames, lens materials, coating options, and specialty products.
- Verify prescriptions and measurements.
- Operate optical equipment such as lensometers and pupilometers.
- Troubleshoot eyewear concerns and perform adjustments.
- Oversee optical dispensary operations including vendor relations and inventory.
- Maintain a clean, organized, and welcoming optical space.
A Typical Day
- Welcome patients, guide them through eyewear selection, verify prescriptions, adjust and dispense eyewear, document orders, manage vendor communication, and troubleshoot concerns.
- Schedule Monday–Friday, 8:00 a.m.–5:00 p.m.; extended hours as needed.
- May require travel to other optical locations.
Qualifications
- A high school diploma or equivalent, required.
- 3+ years of optical experience preferred.
- 3+ years of customer service and/or sales experience preferred.
- ABO Certification preferred.
- Strong communication and customer service skills.
- Proficiency with Microsoft Office and EMR systems.
- Professional appearance, detail-oriented, and self-motivated.