Optical Retail Sales Associate PT Green Bay, WI #005

Eyemart Express, founded 30 years ago by Dr. Barnes, has grown from a single shop in Appleton, WI to over 245 stores in 42 states. Known for promptly delivering quality eyewear at great prices, the company maintains strong relationships with optometrists and local communities, offering local labs, eye exams, and same‑day delivery.

Responsibilities

• Provide exceptional customer service to all patients.
• Maintain knowledge of current sales and promotions.
• Compute and process payment transactions and refunds.
• Process insurance claims efficiently.
• Maintain up‑to‑date knowledge of products.
• Create and maintain patient files in compliance with company and HIPAA policies.
• Assess and interpret patients’ needs and wants.
• Take necessary measurements.
• Prepare work orders for the lab.
• Pull correct lenses according to work order specifications.
• Inspect the final product for accuracy.
• Adjust or repair damaged frames.
• Price, stock, and straighten merchandise.

Requirements

• High School Diploma or GED.
• Experience working in retail, customer service, or sales.
• Experience in the optical industry is preferred but not required; training will be provided.

Pay

The earning potential for this role is competitive, inclusive of base pay and incentives.

Benefits

• Emphasis on work‑life balance with flexible scheduling to accommodate personal needs.
• Opportunities for career growth within a nationally recognized optical retailer.