Retail Sales Associate - FT

Join our community of food people! The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter.

About the role

As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service while modeling this behavior in all aspects of job performance. During a shift, you may be assigned to any of our departments based on customer or business needs, including:

• Front end of the store: selling merchandise and assisting customers through checkout
• Sales floor: working in Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply departments, replenishing freight, and rotating product
• Assisting during special store events such as Vendor Fairs, sales floor resets, and inventory processes

Responsibilities

• Front End:
  • Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships
  • Perform sales and cash functions in the POS efficiently and accurately, including scanning, weighing, and looking up unscannable products
  • Ensure accurate barcode reflection in the system and report discrepancies to Front End Lead or Manager of Day (MOD)
  • Perform cart-to-cart transfer of products at checkout, including visual inspection for tampering
  • Verify cart content vs. purchases as customers leave the store
  • Perform store opening and/or closing functions at the front end based on assigned shift
• Sales Floor and Stocking:
  • Increase sales and manage shrinkage while assisting customers in finding products and services
  • Receive inventory shipments, maintain and stock shelves neatly, and ensure proper rotation and product quality audits
  • Report low stock levels to store management and ensure all merchandise is properly labeled
  • Replenish sales floor daily by down stocking freight from top stock, following FIFO principles
  • Use reach trucks and pallet jacks for product movement and stocking
  • Assist with price changes as directed by Pricing Lead and Store Management
  • Participate in inventory and cycle count processes as needed
• Customer Courtesy:
  • Maintain a well-kept, safe environment for staff and customers by following safety policies
  • Notify store management of safety issues and correct if possible
  • Ensure cleanliness of sales floor, front end, restrooms, parking lot, and store entry area
  • Gather carts from the parking lot and cart corrals, ensuring they are clean and operable
• Perform other duties as assigned or required by Store Management

Requirements

• Minimum 6–12 months of retail cashier and/or stocking experience required
• One year of retail selling and/or customer service experience preferred
• Desire and ability to deliver exceptional customer service
• Adaptability and willingness to assist other employees to accomplish tasks
• Good common sense, logical thinking, and basic mathematical aptitude
• Self-motivated with the ability to multi-task, prioritize, and work independently or within a team
• Flexible hourly schedule, including holidays and weekends
• Basic computer skills, cash handling experience, and proficiency with general office equipment
• High School Diploma or equivalent work experience required

Physical Qualifications

The role requires the following physical activities for the described length of time:

• Stand: Continuously
• Walk: Continuously
• Sit: Occasionally
• Lift:
  • 1–10 lbs: Continuously
  • 11–20 lbs: Continuously
  • 21–50 lbs: Continuously
  • 51–100 lbs: Frequently
  • Over 100 lbs: Occasionally
• Carry:
  • 1–10 lbs: Continuously
  • 11–20 lbs: Continuously
  • 21–50 lbs: Continuously
  • 51–100 lbs: Frequently
  • Over 100 lbs: Occasionally
• Push/Pull: Frequently (hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance: Frequently (in/out truck/trailer, on/off ramp, stairs)
• Stoop/Squat: Frequently
• Kneel: Occasionally
• Bend: Frequently
• Reach Above Shoulder: Frequently
• Twist: Frequently
• Grasp Objects: Continuously (hand truck, boxes, cartons, steering wheel)
• Manipulate Objects: Continuously (boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• Manual Dexterity: Frequently (typing, use of office machines such as copiers, printers)

Work is performed in a retail store setting, open to the public, with exposure to outside weather conditions. The noise level is usually moderate. Work surfaces may include ladders or elevated surfaces, and temperatures range from -10 to 85 degrees.

Pay

The starting rate is $21.30/hr. Compensation depends on relevant experience, education, skills, function, and geographic location, with an expected base rate between $17.13 and $27 per hour.

Schedule

Flexible schedule required, including availability to work Monday through Sunday based on business needs between the hours of 5:00 AM and 8:00 PM.

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance

For more details, visit US Foods Benefits.