Optical Retail Sales Associate FT Onalaska, WI #011

About the role

Eyemart Express was founded by Dr. Barnes in 1989 to provide quality eyewear at competitive prices, supported by local labs and same-day delivery services. The company now operates over 245 stores across 42 states, focusing on excellent customer service and community engagement.

Responsibilities

• Provide Exceptional Customer Service: Use optical expertise and product knowledge to meet customer needs, ensuring personalized interactions.
• Stay informed about sales, promotions, and company policies.
• Process payments and refunds using the Point of Sale system.
• Educate patients on eyeglass care.
• Process insurance claims.
• Maintain up-to-date product knowledge.
• Create and manage patient files with confidentiality in mind.
• Interpret prescription requirements.
• Take necessary measurements, prepare work orders, and inspect final products for accuracy.
• Adjust and repair frames as needed.
• Price, stock, and organize merchandise.

Requirements

• A High School Diploma or GED.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Matching 401k
• Short-Term and Long-Term Disability
• Lifetime Insurance
• Fully paid benefits to maintain licensing requirements and opportunities for advancement

Pay

The earning potential for this role is competitive, inclusive of base pay and incentives.

Schedule

Scheduling is flexible to accommodate work-life balance.