Optical Manager

South Georgia North Florida Eye Partners offers a variety of eye care services, from detection and medical treatment of eye diseases and injuries to advanced procedures including Lasik and cataract surgeries. We also have an on-site Optical Shop that carries the latest in designer frames and sunglasses. We serve several locations including Valdosta, Tifton, Douglas, Madison, and Moultrie.

Responsibilities

• Deliver quality optical care and outstanding, friendly customer service to a diverse base of customers (pediatric, adolescent, and adult) to establish customer loyalty.
• Assist patients with eyeglasses and contact lens ordering and fittings.
• Demonstrate strong sales skills by showcasing in-depth product knowledge and recommending specific accessories or enhancements for glasses based on patient needs.
• Communicate with physicians regarding prescription questions or concerns and other eye-related issues.
• Measure clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes using measuring devices.
• Assist clients in selecting frames according to style and color, ensuring coordination with facial and eye measurements and optical prescriptions.
• Recommend specific lenses, lens coatings, and frames to suit client needs.
• Verify that finished lenses are ground to specifications and create work orders for lab technicians to ensure proper lens delivery.
• Heat, shape, or bend plastic or metal frames to adjust eyeglasses to fit clients, using pliers and hands.
• Repair broken or damaged frames.
• Educate clients on proper wear and care of eyeglasses.
• Determine clients' current lens prescriptions when necessary, using lensometers or lens analyzers.
• Maintain records of orders, prescriptions, and inventory.
• Arrange and maintain displays of optical merchandise.
• Attend training workshops and meetings as scheduled.
• Interpret prescriptions written by ophthalmologists and optometrists.

Requirements

• High School Diploma or GED required.
• Minimum 5 years of eyecare experience.
• State Licensed Master Optician.
• Minimum Associate’s degree or equivalent, with on-the-job training or post-secondary education.
• Strong computer knowledge and skills with a minimum typing speed of 30 WPM.
• Able to navigate multiple system applications.
• Professionalism, multitasking, time management, organizational skills, and attention to detail.

Preferred Skills

• Prior retail sales or work in the healthcare industry.

Benefits

• Medical, Dental, and Vision insurance.
• 401k with company match.
• HSA/FSA options.
• Telemedicine services.
• Generous PTO package.
• Free benefits including:
  • Employee discounts and perks.
  • Employee Assistance Program.
  • Group Life/AD&D insurance.
  • Short-term and Long-term Disability Insurance.