Optical Manager

Why Join Us

When you join our team, you become part of a collaborative, supportive, and forward-thinking environment where your contributions truly matter. We are committed to professional growth, continuous learning, and providing the highest standard of patient care.

Responsibilities

• Deliver quality optical care and outstanding and friendly customer service to establish customer loyalty.
• Aid patients with eyeglasses and contact lens ordering and fittings.
• Demonstrate a high level of knowledge about our products and determine patient’s need for eyewear to recommend specific accessories and enhancements for glasses.
• Communicate with physicians regarding questions or concerns about prescriptions and other eye-related issues.
• Measure clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
• Absorb clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
• Recommend specific lenses, lens coatings, and frames to suit client needs.
• Verify that finished lenses are ground to specifications.
• Create work orders for lab technicians to ensure delivery of the proper lenses.
• Heat, shape, or bend plastic or metal frames to adjust eyeglasses to fit clients, using pliers and hands.
• Repair broken/damaged frames.
• Educate clients on proper wear and care of eyeglasses.
• Determine clients' current lens prescriptions, when necessary, using lensometers or lens analyzers and clients' eyeglasses.
• Keep track of orders, prescriptions, and inventory.
• Arrange and maintain displays of optical merchandise.
• Attend training workshops/meetings as scheduled.
• Interpret prescriptions written by ophthalmologists and optometrists.

Requirements

• High School Diploma or GED required.
• Minimum 5 years eyecare experience.
• State Licensed Master Optician.
• Minimum Associates or equivalent and on-the-job training or post-secondary education.
• Strong computer knowledge and skills with a minimum typing speed of 30 AW PM.
• Able to navigate multiple system applications.

Qualifications

• Strong computer knowledge and skills with a minimum typing speed of 30 AW PM.
• Able to navigate multiple system applications.
• Prior retail sales or work in the healthcare industry (preferred).

Skills

• Strong communication skills.
• Customer service skills.
• Knowledge of optical products and services.
• Ability to measure and adjust eyewear.
• Ability to interpret prescriptions.

Benefits

• Medical/Dental/Vision.
• 401(k) with match.
• HSA/FSA.
• Telemedicine.
• Generous PTO Package.
• Employee Discounts and Perks.
• Employee Assistance Program.
• Group Life/AD&D.
• Short Term Disability Insurance.
• Long Term Disability Insurance.

Pay

We offer a competitive benefits package to our employees.

Schedule

Details on schedule will be provided during the interview process.