Ops Support-Senior Manager

About the role

Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect. Verizon is positioned to lead the "Fourth Industrial Revolution" (4IR) with the emergence of technologies like our outstanding 5G network and the Internet of Things (IoT) to impact a wide variety of industries such as healthcare, education, manufacturing, public safety, government, and many others.

Responsibilities

• Build and maintain executive level presentations.
• Provide communication and support to the region for critical topics.
• Maintain relationships with key partners, Network leadership and executive team members.
• Cook up and coordinate executive site visits/town hall meetings.
• Serve as a liaison to SVP & Corporate Communications staff.
• Drive transformation through the development and implementation of a strategic culture program to ensure a high degree of employee engagement and satisfaction.
• Monitor and analyze survey results and lead the development and governance of related action plans.
• Craft and execute a comprehensive communications plan that ensures company strategies and goals are understood at all levels.
• Develop and run an employee executive recognition program.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Five or more years of relevant experience in retail or business sales.
• Experience applying AI solutions to streamline operational workflows.
• Willingness to travel up to approximately 50% of the time.

Qualifications

• Experience with design and delivery of executive-level communications and successful project management.
• Knowledge of MS Suite (Excel, Word, PowerPoint).
• Ability to drive business-critical initiatives to completion.
• Ability to effectively influence beyond position and scope.
• Excellent collaboration skills and ability to work efficiently in a team environment.
• Experience in Global Provisioning and service assurance, and Field Operations and Network Engineering.

Skills

• Strong communication and presentation skills.
• Project management and organizational skills.
• Leadership and team management abilities.
• Experience with AI solutions.
• Experience with MS Suite (Excel, Word, PowerPoint).

Benefits

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package.

Pay

The annual salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $108,000.00 - $188,000.00.

Schedule

This is a hybrid role, with a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.