Ops Support Assistant, I-Sr

About the role

Provides general office support and performs clerical duties such as routine typing, filing, answering phones, copying, and collating materials. This position can be filled as an Ops Support Assistant I–Sr depending on qualifications.

Responsibilities

• Performs administrative duties within the department as may be required.
• Performs data entry associated with specific work functions within the department such as time entry for multiple construction projects, invoice processing, work request job scheduling and closing.
• Provides project assistance as directed by the department leadership.
• Records Management Custodian responsibilities including file maintenance, reporting and compliance to internal and regulatory required records retention policies.
• Assists in coordination of workplace safety audits and preparing associated reports.
• Assists in preparation of safety materials, budget requirements, and gathering relevant information.
• Assists in coordination of the on-boarding process and maintains employee training records and files.
• Must be willing to assume a storm restoration role and travel if necessary.

Requirements

Experience levels:

• Clerk‑Specialty I: 0–2 years of experience
• Clerk‑Specialty II: 2–4 years of experience
• Clerk‑Specialty III: 4–6 years of experience
• Clerk‑Specialty Sr.: 6+ years of experience

Knowledge, skills, and abilities:

• Knowledge of Microsoft Office Applications and Entergy Corporate applications (DSS, DIS, CTS, Indus, Earl, Pearl, VEA, ECOS, Service Suite, AM/FM DFM & Time and Labor).
• Familiarity with CCS.
• Familiarity with all company policies and procedures.
• Excellent written and oral communication skills with internal and external customers.
• Willingness to work extended hours as needed.
• Self‑starter with high initiative and willingness to learn new processes.
• Excellent multitasking and team‑working capability.

Certificates and licenses: May require certification and/or license as required for specific positions.

Position details

• Workplace flexibility: Onsite
• Legal entity: Entergy Mississippi, LLC
• Primary location: Jackson, Mississippi
• Job function: Field & Skilled Trade
• FLSA status: Nonexempt
• Relocation offered: No
• Union: Non Bargaining Unit (NBU)
• Openings: 1
• Travel: Up to 25%
• Requisition ID: 125312