OPI & Quality Control Supervisor

About the role

The OPI & Quality Control Supervisor oversees all OPI Leads and Outside Plant Inspectors (OPIs) while managing the company’s construction quality control program.

Responsibilities

• Supervise and coordinate the daily activities of OPI Leads and OPIs to ensure timely and accurate field inspections.
• Oversee quality control for fiber optic and cable plant construction including directional drilling, aerial and underground fiber placement, splice enclosures, hand holes, grounding, and bonding in accordance with engineering designs and industry standards.
• Conduct field audits and inspections to verify contractor work quality, safety compliance, and adherence to project specifications.
• Maintain inspection reporting and documentation within Ocius-X and ensure all construction records, maps, and material usage are updated accurately and in a timely manner.
• Identify construction issues, trends, or quality concerns and communicate findings to project management, engineering, and leadership while supporting resolution efforts.
• Manage OPI team performance including training, onboarding, scheduling, and ongoing development to ensure consistent inspection standards.
• Review team reporting, safety scorecards, and performance metrics and provide regular updates to the Director of Project Management.
• Ensure all OPIs maintain required tools, equipment, and vehicle inspections in accordance with company policies.
• Coordinate field support and training for contractors related to inspection procedures and Ocius-X reporting requirements.
• Perform additional duties as assigned to support construction quality, project timelines, and operational needs.

Qualifications

• A High School Diploma or equivalent required; technical or construction education preferred.
• 5+ years of experience in telecommunications construction, fiber optic networks, or outside plant inspection.
• 2+ years of leadership or supervisory experience preferred.
• Strong knowledge of fiber construction practices including: directional drilling, aerial construction, underground fiber placement, grounding and bonding, splice enclosures and hand holes.
• Experience with construction documentation systems such as Ocius-X or similar platforms.
• Must be able to travel as needed to various project sites and markets, which may require long hours and flexibility in schedule.
• Ability to work long hours involving overtime and weekends, as necessary.
• Ability to respond to the needs of a 24/7/365 operation.
• Must be able to work emergency schedules during natural disasters and network outages.
• Individuals must have a valid driver's license and clean driving record meeting the company and insurance policy conditions.