Ophthalmology Surgical Coordinator

About the role

The role involves accurately completing patient registrations, recording demographic information, coordinating OR schedules, preparing for surgeries, and responding to patient inquiries. The position requires a strong understanding of surgery scheduling and multitasking skills.

Responsibilities

• Accurately completes patient registrations in an efficient, professional, and customer-oriented manner.
• Records patient demographic information into scheduling system and ensures times, procedures, and surgeons names are complete and accurate.
• Gathers and reviews all relevant data, including fee quote sheets and documents, to ensure correct reimbursement is obtained for department’s services.
• Captures and reviews all relevant data, including fee quote sheets and documents, to ensure correct reimbursement is obtained for department’s services.
• Captures and reviews all relevant data, including fee quote sheets and documents, to ensure correct reimbursement is obtained for department’s services.
• Captures and reviews all relevant data, including fee quote sheets and documents, to ensure correct reimbursement is obtained for department’s services.
• Captures and reviews all relevant data, including fee quote sheets and documents, to ensure correct reimbursement is obtained for department’s services.
• Captures and reviews all relevant data, including fee quote sheets and documents, to ensure correct reimbursement is obtained for department’s services.
• Captures and reviews all relevant data, including fee quote sheets and documents, to ensure correct reimbursement is obtained for department’s services.
• Coordinates daily OR schedule as directed by service administrator/manager.
• Meets with patients to discuss timeline of pre-op/post-op and surgery, what to expect, and how to prepare (e.g. - hold blood thinners, arrange rides, etc).
• Creates prep for case and places orders for all pre-op and post-op appointments.
• Quality assurance: checks cases, adjusts lineups for surgeons OR days (send to OR), checks for E-consents and preop surgical orders.
• Responds to phone calls from patients, physicians, medical staff and peers and determines the urgency of the situation and then suggests appropriate referrals, based on workflow.
• Observes policy & procedures to protect patients’ privacy & rights as a patient in compliance with HIPAA & all relevant laws, regulations, & standards.
• Uses good judgment & initiative, communicates effectively, & adapts to variations in workloads, assignments, & inter-personal situations as needed.
• Formulates and maintains effective working relationships with peers and management and functions as an effective team member.
• Also responsible for projects and assignments as assigned by the Operations Administrator or Manager.

Qualifications

• Education: Associate degree, Bachelor’s degree preferred
• Experience: (2) years of surgery scheduling experience
• Multitasking and great attention to detail are a must in this role.
• Competency: Demonstrates knowledge of surgery scheduling. Demonstrates knowledge of and proficiency in preparation of scheduling of various surgeries.

Skills

• Detailed knowledge of the subspecialties
• Ability to function at a skilled level

Benefits

• Medical: Multiple plan options
• Dental: Delta Dental or reimbursement account for flexible coverage
• Vision: Affordable plan with national network
• Pre-Tax Savings: HSA and FSAs for eligible expenses
• Retirement: Competitive retirement package to secure your future