Ophthalmic Technician - Tier 2

About the role

Responsible for daily patient care flow. Performs data collection functions as delegated by the physician and/or Clinic Manager.

Responsibilities

• Acquaint all new patients with office procedures.
• Obtain patient history including chief complaint, history of present illness, medical history, family history, and history of allergies and medications.
• Perform accurate and consistent documentation and measurement tasks for new and follow-up patients: vision acuity, lensometry, entrance tests, contact and non-contact tonometry, refraction, slit lamp exam, angle assessment, and dilation.
• Manage patient flow efficiently, ensuring minimal wait times and a smooth patient experience.
• Maintain and clean all equipment being used while adhering to strict infection control protocols and safety standards.
• Maintain utmost patient confidentiality.

Requirements

• Certified Ophthalmic Assistant (COA) or Technician (COT) preferred.
• Minimum 2 years of experience as an ophthalmic technician or surgical assistant.
• Strong knowledge of ophthalmic instruments, procedures, and terminology.
• Familiarity with EMR systems (NextGen experience is a plus).
• Excellent organizational skills and diligence.
• Ability to travel daily.
• Strong interpersonal and communication skills for interacting with patients, colleagues, and health care professionals.
• Excellent customer service and communication skills.
• Exceptional attention to detail and accuracy in documentation.
• Demonstrated commitment to patient care and safety.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Flexibility to adapt to changing schedules and patient needs.
• Professional demeanor and ability to maintain patient confidentiality.
• Basic computer skills and familiarity with electronic health records systems.
• Full work up responsibilities and based on knowledge and skills also responsible for either clinical assistant or scribing or basic testing tasks.

Benefits

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Pay

The compensation range for the role is $19.00 - $21.00/hr.