Ophthalmic Technician / Scribe - Willing to Train!

About the role

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, offering services that span the eye care continuum.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
• Anticipate Physician needs to facilitate the flow of the clinic.
• Comply with all company policies and procedures, including HIPAA.
• Verify patient’s information by interviewing patient.
• Record patient’s medical history and current medications and confirm purpose of visit.
• Record all data in the patient's Electronic Medical Record (EMR).
• Check condition of patient's eyes by observing pupils, muscles, visual acuity and extraocular movements.
• Demonstrate working knowledge of eye anatomy, diseases, symptoms and ocular medications.
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician.
• Demonstrate basic understanding of examination and procedure codes (ICD-9 codes) when inputting into the EMR system.
• Ensure that accurate procedure coding/charges for all procedures/drugs for all patients and correct diagnosis codes are used.
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse and respiration rate) as required.
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.
• Perform general office duties and cleaning to be assigned by manager.

Qualifications

• High School Diploma or GED Equivalent.
• One year of related experience and/or training; or equivalent combination of education and experience.
• Experience working in the Optometry and/or Ophthalmology field is preferred, but not required.
• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required.
• Ophthalmic Scribe Certification (OSC) certification is preferred, but not required.
• Requires proficient keyboarding skills, use of Electronic Medical Record (EMR) and image management system.
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
• Requires strong fine motor skills and full use of hands.
• Requires visual and auditory acuity - including color, depth, peripheral vision, and the ability to adjust focus - is required 100% of the time.

Skills

• Desire to gain industry knowledge and training.
• Ability to grow, adapt, and accept change.
• Ability to interact with all levels of employees in a courteous, professional manner at all times.
• Commitment to work over 40 hours to meet the needs of the business.
• Ability to work weekends when applicable.
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice.

Benefits

• Full benefits package, including Medical, Vision, Dental and Life Insurance.
• 401k + Employer Matching.
• Paid Time Off (PTO) and Paid Holidays.
• Paid Maternity Leave.
• Competitive base pay.
• Eyecare certification reimbursement.
• Employee discounts.

Pay

Competitive base pay.

Schedule

Full Time. Our office is open Monday-Friday 8am-5pm. You may need to work a little earlier/later as needed.