Ophthalmic Technician

About the role

Team members are hired to assist the organization in building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometrists and ophthalmologists. Team members are expected to demonstrate a behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, supporting our clinicians in all aspects of patient care delivery, supporting a culture of respect, diversity and inclusion in our organization, and enhancing patient access to primary and specialty eye care.

Responsibilities

• Prepares the patient for the provider (preliminary exam, medical history, & testing)
• Prepares examination and treatment rooms
• Performs basic and routine vision screening examinations
• Administers eye medications
• Cleans and maintains ophthalmic instruments
• Assists physicians during minor surgical and laser procedures
• Provides primary ophthalmic care to patients and acts as clinical assistant to physician
• Performs complete ophthalmic history and preliminary exams
• Performs sub-specialty tests (refraction, VF test, A-Scan Biometry (IOL master), Pachymetry, PAM evaluation, color testing, and contact lens evaluation)
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit
• Accurately records all information in EMR system according to established standards and physician requirements
• Checks condition of patients' eyes by observing pupils, muscle, visual acuity, extraocular movements, and blood pressure (if requested by Physician)
• Prepares patients for ophthalmology examination by dilating pupils, changes in visual acuity, elevated extraocular pressure, or blood pressure and communicating results to Attending Physician
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential
• Counsels patients by transmitting physician's orders, use of drops, contact lenses, drugs, and answers questions about surgery and specialty imaging required/ordered
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures along with complying with legal regulations
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and promptly reporting equipment issues
• Processes prescription refill requests
• Performs set standard number of patient work-ups based on established times while maintaining quality of customer service
• Maintains stock in exam room in accordance with standard inventory and physician preferences
• Maintains minor procedure stock and all sterilization of instruments
• Sets up and prepares for minor procedures to include setting sterile tray and maintaining sterile field

Requirements

• High School diploma or equivalent

Qualifications

• Minimum of one (1) year experience in ophthalmology, preferred
• Certified Ophthalmic Technician (COT), preferred

Core Competencies

• Ability to work effectively with internal and external customers
• Excellent verbal and written communication skills, including listening
• Proficient in Microsoft Office products
• Ability to maintain confidentiality when dealing with sensitive information

Physical Activity of Position

• Talking: expressing or exchanging ideas through the spoken word; conveying detailed or essential verbal instructions to physicians, staff, and vendors accurately and succinctly
• Hearing: perceiving sounds at normal speaking levels with or without correction; receiving detailed information through oral communication and making discriminations in sound
• Repetitive motion: substantial movements of the wrists, hands, and fingers while working on reports on the computer
• Sedentary work: occasionally exerting up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects; frequently walking and standing throughout the day
• Visual requirements: close visual acuity (with or without correction) to perform activities such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; and reading
• Environmental conditions: not substantially exposed to adverse environmental conditions (such as in typical office work)