Ophthalmic Clinic Lead

About the role

At Scott & Christie Eyecare Associates, North Park Ophthalmology Associates, and Good Looks Eyewear, we are passionate about making a meaningful difference in our patients’ lives every day. Our team is dedicated to delivering exceptional eye care with compassion, respect, and personalized attention, while utilizing the latest advances in ocular diagnostics and treatment. With convenient locations in Cranberry Township, McCandless, and Pittsburgh, PA, we proudly serve our communities with a full spectrum of services, including care for Cataracts, Glaucoma, Macular Degeneration, Diabetic Eye Disease, Dry Eye Disease, Routine Vision exams and contact lens fittings. We are also actively involved in clinical trials, giving our team the opportunity to be part of innovative advancements and cutting-edge treatments in eye care. Why Join Us? When you join our team, you become part of a collaborative, supportive, and forward-thinking environment where your contributions truly matter. We are committed to professional growth, continuous learning, and providing the highest standard of patient care. If you’re looking to build a rewarding career in healthcare and make a real impact, we’d love to hear from you. Come grow with us!

Responsibilities

• The Clinic Lead is responsible for all day-to-day activities in a specified practice location including but limited to staffing, clinic flow, patient relations, inventory, and equipment maintenance.
• The Clinic Lead provides leadership, has excellent problem solving skills, and is knowledgeable of applicable laws, regulations, and standards by the iJCAHPO and other regulatory agencies.
• Clinical Aids with patient flow, diagnostic testing, and technician exam components as needed.
• Aids in and support timely completion of all clinical administrative duties and assignments including Rx refill, patient messages/tasks, and documentation audits.
• Maintains communication with clinical training team regarding any technicians in a training process.
• Complies with all practice procedures and protocols.
• Complies with all State and Federal regulations.
• Able to determine if documentation supports E/M vs/ Eye Code, match applicable ICD-10 codes, and appropriately code in-office procedures based on documentation.
• Able to educate patients regarding all conditions treated and surgical procedures performed by the doctor.
• Maintains inventory PAR levels and order necessary medical and office supplies via D365 ordering process.
• Completes monthly inventory counts and report to corporate office any procurement concerns or issues.
• Leads daily team huddles and regularly scheduled monthly team meetings.
• Creates the daily and weekly staff scheduling process by completing daily staff assignments and coordination as needed due to last minute changes to schedules.
• Collaborates with doctors on development and creation of their schedule templates.
• Communicating changes