Ophthalmic Assistant non-certified

Overview

The Ophthalmic Assistant is a non‑certified, pre‑entry level position that works under the supervision of the Office Manager, Physicians, Clinical Coordinator/Supervisor, and/or COT or COMT. The OA greets patients, reviews and documents their complaints, performs and records clinical measures (including visual acuities and slit‑lamp exams), facilitates patient education through brochures and videos, prepares prescription refills for physician review, and handles referral and dictation letters as well as patient and pharmacy calls under supervision.

Responsibilities

• Perform and record clinical measures such as visual acuities, refractometry, applanation tonometry, keratometry, slit‑lamp exams, visual fields, OCT, and other ancillary testing under supervision.
• Identify patients’ complaints or reasons for visit and assess immediate needs to ensure timely care.
• Record pertinent medical, allergic, ophthalmic, and family histories, including current prescriptions, glasses, and contact lenses.
• Communicate and document essential information to physicians and team members.
• Prepare referral follow‑up letters and dictations for physician review and signature.
• Facilitate patient education through videos and brochures.
• Prepare prescription refills for physician review and signature.
• Review and answer patient voicemails; return calls to patients and pharmacies promptly.
• Demonstrate positive interpersonal relations with patients, families, and caregivers to project a favorable office image and support quality patient care.
• Utilize technology efficiently, including all equipment, Group Management, MedFlow, Electronic Health Record systems, and Microsoft Office programs.
• Maintain a clean and safe work area.
• Maintain working knowledge of facility, OSHA, and HIPAA regulations.

Qualifications

• Education: High School Diploma or GED (preferred).
• Experience: 1 year in an ophthalmology or optometry office (preferred).

Pay

Hiring range: $18.90 – $24.60 per hour. Actual pay is determined based on job‑related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.