Operator (Technician, 1, or 2)

About the role

The Water Operator performs a variety of work in the operation, maintenance, and repair of water systems. The Operator also responds to public inquiries and service requests as needed. This position is structured with multiple levels (Technician, Operator I, Operator II). The level at which a candidate is hired will depend on their qualifications, relevant experience, and applicable certifications.

This position does not directly oversee other employees on a permanent basis but does frequently have responsibility and oversight of personnel directly related to specific advanced projects as assigned.

Day to Day

• Install and repair water mains, fire-hydrants, check valves and water service lines; tap water mains;
• Perform ground excavation work;
• Mix, rake and spread asphalt, and patch and/or repair excavations;
• Inspect, operate and exercise gate valves to prevent seizures;
• Flush fire hydrants and dead-end water lines in cul-de-sacs to remove sediment;
• Take water samples for testing;
• Locate, identify and mark distribution system facilities, including valves, fire hydrants and blow-offs;
• Locate and identify leaks;
• Install, relocate and adjust meter boxes and valve cans; install and replace water meters;
• Perform repair and maintenance on all water and wastewater facilities, including structures and grounds;
• Operate service trucks; routinely inspect and perform minor maintenance on assigned vehicles; remove and replace defective parts;
• Assist with transporting vehicles to repair shops;
• Comply with all NW Natural Water Services policies, procedures and safety regulations;
• Comply with NW Natural Water grooming and uniform policy;
• Provide effective communication, in written and verbal form, with management and/or other operators on the technical level required of this position;
• Participating in specialized training for the safe handling of hazardous materials and confined space entry;
• Participating in weekly team meetings;
• Able to work on a team, and independently with or without supervision.

Working Conditions

The environmental conditions and characteristics described here are representative of those employee encounters while performing the essential functions of this job. The working environment will vary from extreme outdoor conditions to indoor job duties. This position regularly works outside, year-round, in all weather conditions. Safety procedures must always be followed, as workers will continually be exposed to hazardous materials, confined space, electrical components and heavy equipment. The noise level in the field environment is usually moderate, except when operating hand-held power equipment.

Level and Certification Differentiation

• Operator Technician: Focus on entry-level operations and maintenance under direction. Performs routine tasks with training and oversight. May assist higher-level operators on more complex work. Does not routinely lead or direct work activities.
• Operator I: Focus on fully trained operator performing assigned work independently. Independently performs standard operational and maintenance tasks. May provide task-level guidance to Operator Technicians. Participates in more complex repairs and troubleshooting.
• Operator II: Focus on advanced technical expertise and leadership on complex work. Performs advanced operational, maintenance, and repair activities. Frequently provides oversight or direction to other operators on complex or specialized projects. Serves as a technical resource within the team.

What we offer

• Health & Wellness – Rich health insurance benefits with competitive employer contribution. Free access to an online wellness resources platform.
• Work Life Balance – Start at 20 Vacation Days, 80 Hours of Sick Time, 13 paid holidays, 3 weeks paid parental leave.
• Financial – Competitive 401K company contribution and match. 15% discount on NW Natural stock through Employee Stock Purchase Program. Up to $5250 a year in tuition reimbursement.

Hourly Range

• Technician: $19.47 - $28.14
• Operator 1: $21.43 - $30.97
• Operator 2: $23.57 - $34.06

Application Process

To be considered for this position, submit a complete electronic application including cover letter and resume via our website. https://www.careers.nwnatural.com/nwnaturalwater. Deadline: 7/28/26

Disclosure

We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural Water participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. E-Verify Information

EEO Statement

NW Natural Water does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural Water valid written Statement of Work in place for this position from NW Natural Water HR/Employment will be deemed the sole property of NW Natural Water. No fee will be paid in the event the candidate is hired by NW Natural Water as a result of the referral or through other means.