Operator Switchboard

Location: Broken Arrow, OK

About the role

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Responsibilities

• Operate the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.
• Receive and relay internal and external calls and provide general information according to protocol.
• Maintain desk directories, on-call list, reference guides and other associated reference materials.
• Operate beeper and paging system to contact personnel and code team.
• Communicate codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Qualifications

• Excellent communication skills
• Good computer skills

Benefits

• Retirement: 403(b) plan
• Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Schedule

PRN, casual as needed with no benefits. Must be available for all shifts.