OPERATOR/SCHEDULER

Responsibilities

• Answer and direct incoming phone calls and use overhead paging system.
• Access Practice Management System to inform patients of appointment information.
• Formulate phone notes from patient calls in EMR.
• Works directly with medical staff to ensure accurate communication and understanding between patient and staff.
• Affords assistance to patients in completing all necessary intake forms at initial visit, including but not limited to, demographic and medical history and financial verification.

Requirements

• Minimum of high school diploma or GED equivalent.
• Basic Computer skills with Electronic Medical / Health Records (EMR) experience a definite plus.
• Previous phone experience a plus.
• Bilingual Spanish preferred.

Qualifications

These functions are not all inclusive.

Benefits

Siouxland Community Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state, or local laws. SCHC participates in E-Verify. Pre-employment drug screen, background check, and review of required immunizations. Exemptions may be granted for religious or medical accommodation.