Operations & Visual Manager - Fashion Place Mall

About the role

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.

Responsibilities

• Oversee and support execution of key operational and visual processes Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gapsChampion strong visual standards for the salesfloor by leveraging business performance dataSupport sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveriesSupport a safe work environment and efficient operation
• Represent the business in meetings and on conference calls, in partnership with General ManagerReview, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)Future planning workflow business needs to protect optimal performance
• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we doLeads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual teamEstablish internal & external pipeline through succession planning and recruitment strategyWrites an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
• Oversees the execution of Flow experience deliverables on the ALO Sales and Service Model, protecting operational efficiencyCollaborate and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’sDemonstrate an ability to navigate the organization with a balance of business need and brand culture

Qualifications

• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Proof of right to