Operations Vice President - NASO

About the Role

This executive leadership position is responsible for the strategic direction, operational performance, financial success, and growth of a major Department of War portfolio. The Vice President leads a large, geographically dispersed workforce supporting U.S. Navy, Department of War, and international customers while ensuring operational excellence, customer satisfaction, and delivery of business objectives. The role provides executive leadership for a portfolio exceeding $150M+ in annual revenue and a workforce of approximately 400 employees worldwide, collaborating closely with customers, industry partners, and senior Serco leadership to drive business growth, strengthen customer relationships, and advance strategic priorities. This position requires a proven leader with experience managing complex operations, leading organizational change, developing high-performing teams, and delivering and growing business results in a dynamic defense environment. This position is located in Washington, D.C. and requires an active U.S. Department of War (DoW) Secret security clearance.

Responsibilities

• Lead the strategic growth and operational performance of a diverse Department of War portfolio with annual revenue exceeding $150M and a worldwide workforce of approximately 400 employees.
• Provide executive leadership and direction to Business Directors responsible for the successful execution of multiple U.S. Navy Acquisition, Modernization, and In-Service Maintenance programs and contracts.
• Establish and execute business strategies, objectives, and operational priorities that support company growth, customer satisfaction, and long-term business objectives.
• Maintain accountability for portfolio financial performance, including revenue, profitability, forecasting, cost management, and achievement of annual business goals.
• Drive development of innovative, technology-enabled solutions that address customer requirements across diverse mission areas, delivery models, and contract vehicles.
• Serve as an executive liaison with senior government stakeholders, industry partners, and Serco leadership