Operations Technician

Key Responsibilities

• Perform outdoor installation of fiber optic cable, including trenching and aerial work
• Connect fiber optic cables to distribution points and network nodes
• Complete indoor installations including fiber, Cat5/6 cabling, routers, ONTs, and related equipment
• Troubleshoot and resolve service or installation issues in the field
• Educate customers on equipment use, services, and basic troubleshooting
• Conduct site assessments to determine optimal installation approach
• Maintain a clean, organized, and safe work environment
• Safeguard company-issued tools, equipment, and materials
• Collaborate with team members to complete installations efficiently and on schedule
• Follow all company safety policies and procedures during installation activities
• Maintain accurate documentation of work performed, including installation details and service issues

Qualifications

• Basic knowledge of fiber optics, telecommunications, or low-voltage systems
• Strong customer service and communication skills
• Technical aptitude for installing and configuring telecommunications equipment
• Strong problem-solving skills and attention to detail
• Able to work independently and as part of a team
• Physically capable of lifting, bending, squatting, and carrying up to 75 lbs
• Must have or be able to obtain work boots meeting ASTM F2413 ANSI standards prior to start

Note

Note Wecom (and its subsidiaries) complies with all Equal Employment Opportunity (EEO). Wecom does not discriminate on the basis of age, race, sex, religion, color, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other status protected by law.