Operations Team Member
About the role
Tower Pet Memorial is a trusted provider of pet aftercare services, serving thousands of veterinary hospitals and pet families each day. As a valued member of our team, you'll play a crucial role in caring for pets and supporting grieving families.
Responsibilities
- Operate cremation equipment following established procedures.
- Process and package cremated remains with accuracy and care.
- Create memorial products such as paw prints and keepsakes.
- Perform quality checks to ensure every order is completed correctly.
- Maintain a clean, safe and organized work environment.
- Work with teammates to meet daily production goals.
Requirements
- You enjoy hands-on, physical work.
- You pay attention to detail.
- You're dependable and punctual.
- You work well as part of a team.
- You follow safety procedures.
- You're comfortable working around deceased pets.
- You take pride in doing quality work.
Benefits
- Industry-Leading Benefits Package
- Competitive hourly pay
- Medical, Dental & Vision coverage
- 401(k) Retirement Savings Plan with employer matching contributions
- Company-paid Life Insurance
- Company-paid Long-Term Disability
- Paid vacation and company holidays
- Paid training and career development
- Employee Assistance Program (EAP)
- Gateway CarePath emotional wellness program
- Health Savings Account & Flexible Spending Accounts
- Pet Insurance
- Employee Discount Marketplace
- Career advancement opportunities
What You'll Do
Operate cremation equipment following established procedures.
Process and package cremated remains with accuracy and care.
Create memorial products such as paw prints and keepsakes.
Perform quality checks to ensure every order is completed correctly.
Maintain a clean, safe and organized work environment.
Work with teammates to meet daily production goals.
Is This You?
- You enjoy hands-on, physical work.
- You pay attention to detail.
- You're dependable and punctual.
- You work well as part of a team.
- You follow safety procedures.
- You're comfortable working around deceased pets.
- You take pride in doing quality work.
Working Environment
- On-site role within a Gateway Care Center.
- Active position involving standing, walking and lifting throughout the shift.
- Work around production equipment, heat and noise.
- Handle deceased pets with dignity and respect.
- Should be able to lift up to 100 pounds.
- Use required PPE and follow established safety procedures.
Why Gateway?
We believe taking care of our Team Members is just as important as taking care of the families we serve. Gateway offers competitive hourly pay, outstanding benefits, paid training, career development and supportive leadership.
Ready to Build a Meaningful Career?
If you're looking for more than just another job and want to build a career with a company that values people, purpose and professionalism, we'd love to hear from you. Apply today and become part of the Gateway team.
Gateway Services is an Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive environment for all Team Members. New employees joining Gateway Services will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.