Operations Team Lead, Manufacturing (Shipping)

About the role

Ingram Content Group (ICG) is hiring for an Operations Team Lead to support the Manufacturing team in Jackson, TN. This role contributes to an operating department in a major production environment, overseeing workflow and acting as a leader in the absence of the Supervisor.

Responsibilities

• Trains and develops hourly associates.
• Acts as the department contact for all production systems issues and questions.
• Provides direction and leadership to associates.
• Identifies, communicates, and ensures all quality and productivity standards are met within the department.
• Researches issues, problems, or concerns and recommends solutions.
• Maintains customer requests, deadlines, commitments, and quality standards in a timely manner.
• Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
• Collaborates with other departments on workflow activities.
• Affords assistance in administering policy and payroll activities.

Requirements

• High School Diploma or equivalent.
• One year experience with PC-based applications.
• One year work experience in a warehouse operations environment.
• Six months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Qualifications

Desired qualifications include:

• Experience with process improvement initiatives.
• Knowledge of safety protocols and accident prevention programs.
• Ability to adapt to a rotating schedule.

Skills

Essential skills include:

• Strong communication and leadership abilities.
• Effective problem-solving and decision-making skills.
• Ability to manage multiple tasks and prioritize responsibilities.
• Proficiency in Microsoft Office applications.

Benefits

• Competitive compensation package including medical, prescription drug, vision, dental, and health care flexible spending accounts.
• Accrued vacation, sick, and personal days.
• 401(k) matching, life insurance, AD&D, employee assistance programs, group legal, and more.
• Tuition reimbursement program.
• Opportunities for volunteer work and donations to local non-profits.
• Casual dress code.