Operations Systems Planner

About the role

At Paxon, our people are at the heart of everything we do. As part of Bnode, we offer the opportunity to build your career in a growing international organization while staying connected to the people, teams, and communities that make each local business unique. Together we do more. We are committed to nurturing a compassionate, respectful and encouraging environment to build an inclusive culture for one another. Join our team, advance your career, and be you – because you belong here. We currently have an exciting opening for a Operations Systems Planner. Paxon is a global logistics network backed by local solutions. We offer DTC and B2B fulfillment, onsite fulfillment, omnichannel connection, returns and reverse logistics, transportation management, and commerce solutions – delivered as one operational backbone. The Warehouse Operations Systems Planner ensures the fulfillment center has the system support, processes, and training required to achieve operational objectives; coordinates between systems, fulfillment center, and operations teams to develop and maintain detailed functional requirements and operational process flows; prioritize and manage the delivery, functional testing, and implementation of new functionality and enhancements; manage and validate data integrity; and analyze and evaluate key performance indicators (KPIs) to identify opportunities for continual improvement within the operation and system functionality.

Responsibilities

• Responsible for WMS system set up, configurations and launching of new clients.
• Work with WMS (Logiwa, Manhattan Active) and OMS (Pipe 17) for trouble shooting and resolving warehouse management system (WMS) and warehouse control system (WCS) issues
• Interact directly with clients regarding WMS/WCS needs, and providing updates during client and operational meetings.
• Must understand system configurations as it relates to and impacts client billing
• Monitors all conveyance and automation systems to ensure proper workflow
• Assist in testing for system modifications and walk through the process operationally prior to install.
• Documents all system changes, exception reporting for all warehouse functions, root cause analysis and problem solving
• Creates detailed SOPs for any changes to physical/systemic setup driven by the business.
• Leads and executes project work as well as client requests (promos, quality and inventory checks, slotting updates, research)
• Creates/updates slotting matrix used by Wave Planners to aid in making proper replenishment transactions
• Monitors aged inventory transactions and investigates as needed
• Work Change Carrier (orders that need to be re-rate shopped interfaced to the WMS)
• Research and assist with sku issues to include auditing item profiles and on hand inventory
• Assist IT and Maintenance with operational sorter issues involving trays, chutes, scanners, and system.
• Assists with systems user set up, password resets, training
• All other duties assigned by supervisor or manager.

Qualifications

• High School diploma or GED
• Experience working with Logiwa and Manhattan Active WMS AND Pipe 17 OMS reporting and troubleshooting preferred.
• Experience, 2-4 years of experience in warehouse, distribution, or manufacturing environment, working with conveyor sortation and other automation
• Verbal skills/knowledge to describe specific conveyor areas to vendor/maintenance team should replacement parts be needed/installed
• SQL experience preferred.
• Computer Skills – MS Office Suite with a strong focus on Excel reporting, and e-Mail etiquette required.
• Must be able to lift 50 lbs.