Operations Systems Analyst (US, Remote)

About the role

Paleovalley and Wild Pastures are seeking an Operations Systems Analyst to join their team. This is a fully remote U.S.-based position. Candidates must reside and work in one of the following states: AR, AZ, CA, CO, FL, GA, ID, IL, LA, MD, MO, NC, NJ, NV, NY, OH, TX, VA, WA, WI, or WY.

Responsibilities

• Maintain approved ERP/WMS configuration and master data, including products, vendors, locations, users, and order types
• Execute controlled imports, bulk updates, reports, notifications, and other recurring system administration
• Provide backup coverage across Acumatica, Logiwa, and connected systems; support testing and release validation
• Reconcile inventory and transactions across systems, reports, and warehouse records
• Investigate order, receipt, transfer, shipment, label, carrier, billing, and inventory exceptions
• Complete controlled corrections and confirm they do not create downstream inventory, financial, customer, or integration issues
• Provide first-line support and identify whether issues stem from systems, configuration, master data, integrations, or process execution
• Maintain Logiwa reports, SOPs, troubleshooting guides, training materials, and system records
• Reinforce approved workflows and Acumatica source-of-truth expectations through clear, patient user support
• Monitor exception queues, document evidence, and escalate high-risk or recurring patterns to the Operations Systems Lead
• Perform controlled corrections without becoming the permanent cleanup owner; functional teams remain accountable for accurate, timely execution

Requirements

• 2+ years of experience supporting ERP, WMS, inventory, supply chain, manufacturing, retail, ecommerce, distribution, or other integrated operational systems
• Solid understanding of inventory movement across purchasing, receiving, quality release, transfers, fulfillment, shipping, adjustments, and returns
• Strong analytical skills, including tracing transactions across systems and separating symptoms from underlying causes
• Exceptional accuracy and attention to detail when handling configuration, imports, reconciliations, and corrections
• Ability to independently manage recurring work and moderately complex issues while knowing when to escalate risk or ambiguity
• Experience creating reports, SOPs, job aids, or system documentation that others can reliably use
• Clear, patient communication with technical and nontechnical users, plus the ability to learn new platforms quickly
• Bachelor's degree in Information Systems, Operations, Supply Chain, Business Analytics, or a related field, or equivalent professional experience

Qualifications

• Experience with Acumatica and/or Logiwa
• Experience in retail, ecommerce, food, process manufacturing, warehouse, distribution, or 3PL operations
• Familiarity with carrier, marketplace, EDI, API, middleware, or third-party fulfillment integrations

Skills

• Exceptional analytical and problem-solving skills
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team

Benefits

• Medical, dental, and vision coverage with 100% employer-paid dental/vision and a small monthly medical premium for employees; dependents may be added at employee cost
• Generous Paid time off to support balance and rest
• Paid sick time for when you need it
• Six (6) paid holidays each year
• Paid parental leave for growing families
• 100% company-paid Short-Term Disability, Long-Term Disability, and Life Insurance
• Monthly product stipend or access to perfectly imperfect damaged product so you can enjoy the nutrient-dense foods you help bring to others

Pay

This position has geographic-based pay ranges. Final compensation and geographic tier placement are determined based on the candidate's primary work location, skills, experience, and qualifications. Tier 1 (Higher Cost Markets): $74,000 - $86,000 Tier 2 (National Markets): $67,000 - $78,000 Tier 3 (Lower Cost Markets): $61,000 - $71,000

Schedule

This is a full-time, remote position.