Operations Support Specialist, Intermediate II - CPE Ground

About the role

The Operations Support Specialist, Intermediate II, plays a vital role in providing comprehensive operations support within the Department of Defense (DoD), Chief Program Executive (CPE), and Program Manager (PM) organizations. This position involves a variety of analytical and administrative duties designed to enhance operational efficiency and effectiveness.

Responsibilities

• Assist in executing a diverse range of operational tasks, ensuring alignment with organizational goals.
• Manage staffing requirements and track both internal and external deadlines, as well as correspondence with designated functional areas.
• Provide analytical support in areas such as planning, risk management, and program analysis.
• Monitor and ensure timely responses to all organizational tasks, facilitating effective communication across teams.
• Collaborate in the definition and documentation of standard operating procedures (SOPs) and other written processes.
• Ensure integrated short-term, mid-term, and long-range planning on various projects and tasks.
• Initiate, develop, revise, and recommend implementation of policies, plans, procedures, and directives under the guidance of senior staff.
• Identify existing and potential problem areas and recommend corrective actions to enhance operational efficiency.
• Provide advisory assistance to higher-level staff regarding program objectives, briefing preparations, and organizational goals.
• Work collaboratively with internal and external stakeholders, providing advice and support to organizational leadership, staff, and program managers on assigned projects.
• Assist in detailed planning for complex management projects, including risk analysis and tracking of cost, schedule, and performance metrics.

Requirements

• Active Secret clearance
• High School Diploma
• Office 365 certifications
• SharePoint certification
• Minimum of 8 years providing operations support to DoD/PEO/PM organizations

Qualifications

Extensive knowledge in operations support, planning processes, project management, and program analysis, with at least 8 years of relevant experience. Technical proficiency in Office 365 and SharePoint, with relevant certifications. Strong written and verbal communication skills for effective collaboration and reporting. Proven ability to identify issues and recommend effective solutions.

Skills

• Technical Proficiency: Proficient in Office 365 and SharePoint, with relevant certifications.
• Communication Skills: Strong written and verbal communication skills for effective collaboration and reporting.
• Problem-Solving Abilities: Proven ability to identify issues and recommend effective solutions.

Work Environment

The position requires a proactive approach, with the ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously. The Operations Support Specialist will receive direction and technical guidance necessary to accomplish the mission while collaborating closely with various teams.

Benefits

JANUS Research Group offers an attractive comprehensive benefit package to include health and welfare plans and financial products. As part of a total rewards program, employees can benefit from our referral bonus program, and other various employee awards.

Pay

Salary: 100K-140K Annual; Commensurate with Education / Experience