Operations Support Specialist

Responsibilities

• Perform on-console tasks for real-time operations and anomaly investigations for multiple missions
• Develop and execute operational documentation, including procedures, anomaly documentation, and information files
• Respond to anomalies - hardware and software - for both ground and space assets
• Monitor health and safety of space and ground segments by trending and monitoring telemetry
• Participate in mission rehearsals, launch support activities, and anomaly response exercises
• Work with engineering subject matter experts and Mission Operations personnel to plan and execute mission objectives ensuring contractual commitments

Qualifications

• 0-6 years of experience in an applicable engineering field
• Ability to quickly learn operational documentation, software, and hardware design
• Excellent organization and communication skills
• Ability to work well in both a team environment and executing individual tasks
• Ability to regularly work off hours, weekends and holidays; shift work required
• Active Security Clearance – SECRET

Preferred Qualifications

• Knowledge of spacecraft subsystems, orbital dynamics, and ground systems
• Familiarity with Python
• Familiarity with JIRA, Confluence, SharePoint or other project management tools
• Experience with telemetry analysis and trending
• Experience with space situational awareness
• Experience with flight and ground software
• Experience with network administration
• Experience with data management
• General familiarity with current cybersecurity best practices

Benefits

• 100% employer-paid medical, dental, and vision insurance (subject to spousal surcharge)
• Company holidays, floating holidays, and sick time
• Unlimited PTO
• Generous 401(k) match