Operations Support Specialist
UVM Health - UVM Medical Center · Williston, VT · 1 mo ago
Full-time
About the role
The Operations Support Specialist is a lead position and an integral part of the patient experience. The Operations Support Specialist is a key contributor to delivering high quality customer service to our patients and visitors. Acts as a lead by assisting the practice supervisor in coordinating work activities, resolving problems, training, orientation and performance evaluations of clerical support staff. Makes suggestions for process improvements in support of achieving the established Medical Group performance expectations. Incumbent provides leadership in the absence of the practice supervisor.
Responsibilities
- Assist the practice supervisor in coordinating work activities
- Resolve problems
- Provide training, orientation, and performance evaluations for clerical support staff
- Make suggestions for process improvements to meet Medical Group performance expectations
- Provide leadership in the absence of the practice supervisor
Requirements
- Education: Associate’s Degree in Business or related field preferred, or equivalent combination of education and experience
- Experience: Two to three years experience in a relevant healthcare setting
Schedule
Monday and Friday: 8:00 AM – 5:00 PM; Wednesday: 1:00 PM – 5:00 PM