Operations Support Specialist

Job Overview

Schneider is seeking an Operations Support Specialist in Green Bay to set up and maintain customer rate and accessorial profiles. The Operations Support Specialist will work with various areas of the business to ensure accurate invoicing of accessorial charges and identify resolutions of customer payment discrepancies.

Responsibilities

• Execute all accessorial-related activities.
• Participate in the customer implementation process to create and maintain customer accessorial profiles.
• Communicate customer process concerns to accessorial stakeholders.
• Build strong relationships with customers.
• Create and maintain QSWIs and assist with system testing.
• Identify opportunities that capture additional accessorial revenue.

Qualifications

• Associate degree.
• One plus years of relevant work experience.
• Strong oral and written communication skills.
• Excellent problem-solving and analytic skills.
• Able to manage multiple priorities at once.

Pay And Benefits

• Medical, dental and vision insurance.
• Company paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.

Benefits

• See full list of operations benefits.

About Schneider

Our inclusive culture ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership.