Operations Support Specialist

Description

The Technical Operations Specialist is an entry-level position responsible for executing tasks within a dynamic operational environment. This role requires effective communication, project management, and cross-functional collaboration to support various business objectives.

Key Skills

• Documentation management (GMP and quality)
• Project coordination
• Repository management

Day to Day

• Locating and accessing documents in the repository
• Able to take and complete trainings for multiple systems @Client.
• Working with people from across different groups/departments who own these documents.
• Collecting docs from different repository and putting them into a single repository
• High volume documentation management expertise

Key Responsibilities

• Execute assigned tasks and follow up on their completion to ensure operational efficiency and GMP compliance.
• Collaborate with team members and stakeholders to facilitate project progress and resolve issues to meet prescribed deadlines.
• Maintain accurate documentation and records related to operational activities.
• Demonstrate business acumen and reliability in all aspects of work.
• Engage in problem-solving and analytical thinking to address challenges as they arise.
• Complete and maintain compliance with required training enabling uninterrupted access to computerized systems and repositories.
• Leverage access to computerized systems and repositories to locate and collate supporting documentation to generate Product Specification Files prior to executing packaging operations.

Unique Responsibilities

• Ability to execute tasks reliably and follow through on commitments.
• Knowledge of GMP and Quality systems.
• Self-motivated with a proactive approach to work.

Qualifications

• Bachelor’s degree preferred; candidates with relevant experience will be considered.
• 1-3 years of experience in a related field; candidates without a degree should have 3+ years of relevant experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and document management systems for creating reports, presentations, GMP documents and data analysis.
• Effective communication, both verbal and written and interpersonal skills.
• Project management capabilities and organizational skills.
• Detail-oriented with the ability to prioritize tasks effectively.

Persoanlity Required

• Ability to collaborate across functions and teams.
• Analytical thinking and problem-solving skills.
• Detail-oriented with strong organizational abilities.

Software

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with document management systems like Veeva Vault, ADOBE, SAP preferred.

Pay

$29.00 - $34.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.

Schedule

Hybrid (3 days onsite-flexible days between Monday-Thursday)