Operations Support Manager

Position Summary

The Operations Support Manager drives continuous improvement and supports plant operations through cross-functional coordination. This role partners with Operations and Engineering to improve safety, quality, delivery, and cost performance.

Key Responsibilities

• Lead Lean/continuous improvement initiatives and Kaizen events
• Analyze KPIs to identify inefficiencies and drive process improvements
• Partner with Engineering on process optimization and standardization
• Lead and develop operations support team members
• Support resolution of production and quality issues
• Monitor performance and escalate risks impacting plant goals
• Ensure compliance with safety and company standards
• Communicate performance, priorities, and improvement updates

Qualifications

• Bachelor’s degree in Manufacturing, Engineering, Business, or related field
• 5+ years of manufacturing/operations or CI experience
• Leverage Lean knowledge (6S, VSM, JIT, etc.)
• Show strong problem-solving and data analysis skills
• Possess leadership experience (preferred)
• Lean or Six Sigma certification (preferred)

Benefits

KI offers a competitive benefits package designed to support you and your family, including:

• Medical, dental, and vision insurance
• Employee Stock Ownership Plan (ESOP)
• 401(k) with company match
• Paid vacation, sick time and holidays
• Life and disability insurance
• Onsite nurse
• Onsite fitness center
• Employee assistance program

Opportunities for Professional Development and Growth

Join KI and help drive operational excellence across our Manitowoc facility.

KI is an Equal Opportunity Employer.