Operations Support Manager

About the role

We are seeking a dynamic Operations Support Manager to lead hotel operations with a focus on team development, guest satisfaction, and financial performance. This is a high-impact leadership role designed for a hands-on operator who thrives in a fast-paced, people-first environment.

Responsibilities

• Lead hotel operations across multiple locations within our portfolio
• Drive team development and build strong, effective teams
• Ensure high guest satisfaction and service excellence
• Manage financial performance and operational metrics
• Serve as a proactive problem-solver and effective communicator
• Maintain 24-hour availability during assignments
• Live on property during assignments
• Travel frequently to support various hotel locations

Qualifications

• Proven experience in hotel operations leadership
• Strong track record in team building and staff development
• Demonstrated ability to drive guest satisfaction and financial results
• Hands-on operator comfortable in fast-paced environments
• Excellent communication and problem-solving skills
• Alignment with company values and commitment to excellence
• Ability to live on-site during assignments and travel frequently
• Availability for 24-hour operational support

Pay

$65,000