Operations Support Intern

About the role

The operations intern works with the operations team in the Baltimore, Maryland office. They assist with daily in-office tasks that support office functions.

Responsibilities

• Support the front desk by assisting clients waiting in the lobby and stamping envelopes
• IRC vehicle maintenance such as checking the mileage and tire pressure
• Aid in organizing, tracking, and facilitating staff access to contributions in kind (donations)
• Stock and track items in the supply room
• Distribute and track computers and key fobs for staff
• Prepare desks for new hires
• Other duties as assigned

Qualifications

• Prior experience and/or interest in working with refugees and immigrants preferred
• Prior experience and/or interest in operations preferred
• Ability to work independently and as a team member in a fast-paced, cross-cultural environment
• Flexible and reliable, with outstanding attention to detail in copy editing
• Strong problem-solving skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box)
• Fluency in English required

Position Details

• In-Person: Summer 2026 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area.
• Dates: Internships start with a required orientation on Monday, June 8th (approx. 9:30 AM – 3 PM). Regular weekly hours start the week of June 8th, 2026, and will continue through September 11th, 2026 (14 total weeks).
• Hours: Internships require a minimum of 15 hours per week for 14 weeks. Interns should be able to come to the office at least 3 days per week.
• Laptop: Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.
• Reimbursement: Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Summer 2026 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).

Application Process

• Due Date: Apply online at careers.rescue.org by 11:59 PM ET on Sunday, May 24th.
• Interviews: Applicants selected for interviews will be contacted to schedule interviews beginning May 2026. Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conducted approximately May 4th through May 20th, 2026.
• Offers: Applicants who have interviewed for positions can expect to receive a decision no later than May 25th, 2026. Confirmations will be due at the latest by May 27th, 2026.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex, color, national origin, religion, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Professional Standards

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

US Benefits

• 10 sick days
• 10 US holidays
• 20-25 paid time off days depending on role and tenure
• Medical insurance starting at $163 per month
• Dental starting at $6.50 per month
• Vision starting at $5 per month
• FSA for healthcare and commuter costs
• A 403b retirement savings plans with immediately vested matching
• Disability & life insurance
• An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.