Operations Support Coordinator

About the Role

This Operations Support Coordinator role focuses on making workflow control trustworthy across strategic marketing, communications, campaigns, research, content, client coordination, and execution. The work ensures owners, evidence, and next actions are visible within strategic marketing operations.

Success in this role means workflow control is current, exceptions have owners, and another authorized teammate can continue the work without reconstructing the history.

Responsibilities

• Review the Operations Support Coordinator workflow by helping the team track unresolved exceptions through closure.
• Maintain the Operations Support Coordinator workflow by documenting process issues that repeatedly slow execution.
• Track the Operations Support Coordinator workflow by keeping recurring work organized by owner and status.
• Own the Operations Support Coordinator workflow by checking incoming requests for completeness.
• Coordinate the Operations Support Coordinator workflow by routing work to the correct next step.

Remote execution is complete only when workflow control is accurate, secure, traceable, and ready for the next authorized teammate.

Qualifications

• Use documentation and strategic marketing operations confidently in operations support coordination.
• Apply workflow analysis without losing track of exceptions, owners, or deadlines.
• Document campaign research decisions clearly enough that another teammate can follow the reasoning.
• Use sound judgment around status tracking, especially when escalation is required instead of assumption.

Pay

Base salary: $40,000–$60,000 per year.

Schedule

Full-time, 100% remote within the United States. Associate level.