Operations Supervisor (Tue-Fri, 6am-4:30pm)
Kenco Group · Portage, MI · 1 mo ago
ManagementFull-time
About the role
At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.
Responsibilities
- Direct the work of associates in the warehouse/distribution environment.
- Ensure safety and quality of work for departments and areas of responsibility.
- Determine work volume, prepare work schedules, and expedite workflow to ensure maximum cost effectiveness.
- Assign duties and examine work for quality, neatness, and conformity to policies and procedures.
- Schedule job assignments for periodic and/or special inventories.
- Monitor, direct, and (when necessary) perform accurate shipping of outbound orders.
- Issue written and oral instructions to associates as needed.
- Ensure associate accountability in accordance with corporate SOPs.
- Maintain harmony among associates and resolve grievances.
- Manage employee time including edits and corrections.
- Mentor and coach associates, including corrective actions and performance evaluations.
- Monitor zoning and product database development during the receiving process.
- Perform training of policies, procedures, and Standard Works to ensure processes are followed.
- Assist Safety Advocate with all aspects of the Safety Program and participate on the Safety Committee.
- Assist in the development of processes and process improvements.
- Perform miscellaneous tasks as assigned by the General Manager.
- Travel approximately 25% or less; a passport is not required but recommended.
Qualifications
- Bachelor’s degree (B.A./B.S.) from a four‑year college; or equivalent related experience and/or training; or equivalent combination of education and experience.
- Minimum of three years of experience in warehousing, distribution, or related field.
- Minimum of six months supervisory experience.
- PC and computer skills including Microsoft Office.
Skills
- Business Acumen – knowledgeable in current and possible future policies, practices, trends, technology, and information affecting the business and organization.
- Communicate for Impact – devote time and resources to communicate the strategic vision, direction, priorities, and progress of the team.
- Leading People – ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting organizational strategy.
- Managing Transitions / Change Management – effectively plan, manage, and communicate changes in processes with appropriate stakeholders.
- Relationship Management – build and maintain relationships with internal partners to successfully complete projects and organizational objectives.
- Strategic Agility – gain perspective and balance pressure between daily tasks and strategic actions that impact long‑term viability of the organization.
Benefits
- Medical insurance including HSA, HRA and FSA accounts
- Supplemental insurance including critical illness, hospital indemnity, accidental injury
- Dental Insurance
- Vision Insurance
- Basic Life and Supplemental Life
- Short Term and Long Term Disability
- Paid Parental Leave
- 401(k)
- Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
- Employer Paid Holidays – 10 days