Operations Supervisor (Fri-Sun, 6AM-6PM)

About the role

At Kenco Logistics, you're more than just a team member—you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers.

The Operations Supervisor is responsible for directing the work of associates in the warehouse/distribution environment. This position is responsible for the safety and quality of work for departments and areas of responsibility.

Responsibilities

• Determine work volume, prepare work schedules, and expedite workflow to ensure maximum cost effectiveness within the department
• Assign duties and examine work for quality, neatness, and conformity to policies and procedures
• Schedule job assignments for periodic and/or special inventories
• Monitor, direct, and (when necessary) perform the accurate shipping of outbound orders
• Issue written and oral instructions to associates as needed or required
• Ensure associate accountability in accordance with corporate standard operating procedures
• Work to maintain harmony among associates and resolve grievances
• Manage employee time including edits and corrections
• Mentor and coach associates, including corrective actions as well as performance evaluations
• Assume responsibility for monitoring zoning and product database development during the receiving process
• Perform training of policies, procedures, and Standard Works to ensure processes are followed
• Assist Safety Advocate with all aspects of Safety Program and participate on the Safety Committee
• Assist in the development of processes and process improvements
• Miscellaneous tasks as assigned by the General Manager

Qualifications

• Bachelor degree (B.A./B.S.) from a four-year college; or equivalent related experience and/or training; or equivalent combination of education and experience
• Minimum of three years of experience in warehousing, distribution, or related field required
• Minimum of six months supervisory experience
• PC and computer skills including Microsoft Office

Competencies

• Business Acumen — Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting the business and organization
• Communicate for Impact — Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team
• Leading People — Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy
• Managing Transitions / Change Management — Effectively plans, manages, and communicates changes in processes with appropriate stakeholders
• Relationship Management — Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives
• Strategic Agility — Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization

Travel

This position is expected to travel approximately 25% or less. A passport is not required, but recommended.

Benefits

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays — 10 days