Operations Supervisor Trainee

Starting rate of pay: $30.86 per hour.

About the role

Participate in a pre-determined program designed to obtain a functional and workable understanding of company objectives and initiatives focused on service center operations.

Responsibilities

• Participate in a management training program learning how to lead team members at a service center and how to effectively collaborate and communicate with external and internal customers that impact operations.
• Complete learning objectives within required timeframe.
• Observe and learn the interviewing, selection, training, and process of supervising employees responsible for loading, unloading, and processing customer shipments.
• Learn the process of coaching and evaluating employee performance and monitoring, assessing, and influencing operational performance, including claims prevention.
• Observe management in developing personnel schedules and determining equipment/supply needs to achieve set goals.
• Take part in necessary tours to learn all operational functions and shifts.
• Observe management in analyzing opportunities to reduce cost, operational budgeting, conducting pre-shift meetings, and coaching/training employees to improve operational efficiency.
• Review and learn safety and security protocols in accordance with policies and procedures, OSHA, DOT, and other applicable guidelines.
• Gain a specific level of knowledge of processes that post results; gain the ability to discuss the intent of reports and/or the control measures that make up the reports.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as required.

Requirements

• Must possess a high school diploma or equivalent.
• Basic written and strong verbal communication skills.
• Basic industry knowledge preferred.
• Multi-task oriented with good organizational skills.
• Basic computer skills.
• Able to successfully complete all required training.

Working Conditions

• Work location and hours may vary due to operational need.
• Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, and noise.
• Required to walk or otherwise safely navigate and be accessible to all areas of the dock, office, and yard.
• Frequent contact with service center personnel; fast-paced, deadline-oriented.
• Depending on operational requirement, relocation, which will be company assisted, may be required.

Pay

Hourly: $30.86 - $36.76. The compensation listed reflects the pay range reasonably expected for this posting. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Benefits

• Health, vision, dental, AD&D, STD & LTD insurance.
• Employee assistance program.
• Personal/sick paid time off.
• 401(k) retirement savings plan.
• Bonus potential.
• Tuition reimbursement.
• Adoption assistance.
• 2 weeks paid parental leave.
• Paid bereavement.
• Employee discounts.
• 6.67–13.34 hours vacation per month based on service time.
• 8 paid holidays.