Operations Supervisor Trainee

Starting Rate of Pay

$29.48 per hour

Position Overview

Participate in a pre-determined program designed to obtain a functional/workable understanding of company objectives and initiatives focused on service center operations.

Essential Functions

• Participate in a management training program learning how to lead team members at a service center and how to effectively collaborate and communicate with external and internal customers that impact operations
• Complete learning objectives within required timeframe
• Observe and learn the interviewing, selection, training and process of supervising employees that are responsible for loading, unloading and processing customer shipments
• Learn the process of coaching and evaluating employee performance and monitoring, assessing and influencing operational performance, including claims prevention
• Observe management in developing personnel schedules and determining equipment/supply needs to achieve set goals
• Take part in necessary tours to learn all operational functions and shifts
• Observe management in analyzing opportunities to reduce cost, operational budgeting, conducting pre-shift meetings and coaching/training of employees to improve operational efficiency
• Review and learn safety and security protocol in accordance with policies and procedures, OSHA, DOT, and other applicable guidelines
• Gain specific level of knowledge of processes that post results; gain ability to discuss the intent of reports and/or the control measures that make up the reports
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Qualifications

• Must possess high school diploma or equivalent
• Basic written and strong verbal communication skills
• Basic industry knowledge preferred
• Multi-tasked oriented and possess good organizational skills
• Basic computer skills
• Able to successfully complete all required training

Working Conditions

• Work location and hours may vary due to operational need
• Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
• Required to walk or otherwise safely navigate and to be accessible to all areas of the dock, office and yard
• Frequent contact with service center personnel; fast-paced, deadline oriented
• Depending on operational requirement, relocation, which will be company assisted, may be required