Operations Supervisor (SLC)

About the role

At Xpress Global Systems (XGS), we deliver a world of difference, one truck load at a time. The Operations Supervisor has the primary responsibility of supervising dock, driver, and warehousing operations at the Service Center, ensuring safe, efficient, and cost-effective operations with a relentless dedication to safety, quality, and customer service.

Responsibilities

• Supervise, lead, and direct the loading and unloading of freight; may supervise delivery of freight.
• Train, monitor, and enforce dock loading, freight flow, and bar-coding procedures.
• Ensure safe, efficient, and cost-effective operation; monitor and respond to load forecasts.
• Assist in supervision of dock and driving personnel.
• Assist in shift planning and job assignment; may plan driver routes and dispatch drivers.
• Close loads on outbound trailers.
• Load and unload freight; move products with a lift truck and by hand.
• Interface with customers by providing will-call freight, tracking or tracing freight, and responding to customer inquiries.
• Complete reports, loading, and inspection sheets.
• Ensure compliance with OSHA, Department of Transportation, and Federal and State regulations.
• Minimize claims and damages through training and enforcement of OS&D standard operating procedures.
• Other duties as assigned.

Requirements

• 1-3 years of relevant LTL or Warehouse Experience required.
• Cross Docking Experience preferred.
• Forklift certification preferred.
• Supervisory experience preferred.
• Dispatching experience preferred.
• AS400 experience preferred.
• Computer literacy required.

Qualifications

The candidate must be able to:

• Frequently lift objects weighing up to 50 pounds and occasionally up to 70 pounds; pull up to 100 pounds and push up to 50 pounds.
• Occasionally climb stairs, frequently stoop, kneel, or crouch.
• Use hands and arms to reach for, grasp, and manipulate objects.
• Have manual dexterity to operate a computer and other office machines.
• Handle exposure to extreme cold and/or hot working conditions.
• Handle average exposure to fumes working around tractor trailers, lift trucks, and yard tractors present in the distribution environment.
• Have correctable vision and hearing.

Working Environment

Most work is conducted in an environment with significant exposure to outdoor weather conditions. Site conditions may also occur, and personal protective equipment must be worn in all areas as required. Although the work is not considered inherently dangerous, employees must exercise caution while performing onsite services.