Operations Supervisor (Rotational Warehouse Management Program)

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile, and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada.

About the role

This 12+ month comprehensive warehouse operations program provides hands-on training across all departments—Inbound, Picking, Packing, Outbound, Transportation, and support teams. After mastering each area, you will lead a process-improvement project in collaboration with department supervisors and managers. Upon completion, you will be assigned to supervise your own department within warehouse operations.

Responsibilities

• Successfully train on and operate all warehouse equipment: sit-down and stand-up forklifts, order pickers, electric pallet jacks, and overhead crane.
• Process inbound and outbound work proficiently.
• Oversee facility and equipment maintenance and supplies during applicable rotations.
• Maintain a safe working environment and ensure safety compliance.
• Maintain and manage Safety, Quality standards, and processes.
• Lead a process-improvement project in each department, from coordination through execution and final presentation.
• Ensure proper staffing to execute varied work volumes during applicable rotations.
• Work closely with Leads and Team Members to complete projects on time.
• Manage daily, weekly, and monthly safety, quality, and productivity reporting.
• Supervise realignment activities to optimize facility operations.
• Provide leadership, training, and supervision to approximately 20 team members during applicable rotations.
• Continuously develop leadership capabilities and professional growth of the team.
• Conduct research, root-cause analysis, communicate findings, and recommend solutions to improve warehouse inventory health.

Requirements

• Bachelor’s degree required; concentration in Supply Chain or Operations Management strongly preferred.
• Zero to five years of relevant work experience preferred.
• Experience in a leadership role supervising up to 10 employees preferred.
• Lean Manufacturing principles a plus.
• Intermediate knowledge of MS Office Suite (Word, Excel, PowerPoint).
• Ability to adapt quickly to changing business needs.
• Strong knowledge of Distribution and Warehouse Management applications and Project Management.
• Demonstrated leadership and managerial abilities.
• Excellent oral and written English communication skills.
• Strong organizational skills.
• Goal-oriented with a proven record of self-motivation and achievement.
• Proactive with strong analytical skills.
• Creativity in seeking quality solutions and process improvements.
• Excellent people-management and time-management skills.

Physical Demands

The physical demands described are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

• Regularly required to use hands to handle objects, tools, or controls; reach with hands and arms; and communicate verbally.
• Frequently walks and stands; occasionally sits.
• Must regularly lift, pull, and move up to 50 pounds and occasionally up to 70 pounds.
• Specific vision abilities required include close vision.

This is a safety-sensitive position.

Schedule

Monday to Friday, 07:00 AM to 05:30 PM, with 2 Saturdays per month from 07:00 AM to 12:00 PM.

Pay

This hourly, non-exempt position pays $23 to $26 per hour, with overtime compensated at 1.5 times the base rate. New hires typically earn between $73,700 and $83,400 annually, or more, depending on experience, overtime hours, and bonuses.

Benefits

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades K-12, including free SAT and ACT test tutoring