Operations Supervisor, Night Shift Shipping

About the Role

Operations Supervisor, Night Shift Shipping at the East Coast Distribution Center in Pittston, PA. The primary responsibility is to support leadership and operational direction for departments within the distribution center, including Inbound, Outbound, Quality, Returns, and other areas as needed.

Responsibilities

• Support in leading and developing a team of employees to achieve operational and productivity goals while fostering a positive and inclusive work environment.
• Conduct daily shift meetings and support workforce staffing and scheduling to meet operational business needs.
• Prioritize and champion safety initiatives and protocols by conducting regular safety meetings and promoting a culture of safety awareness.
• Support all aspects of area operations including productivity, inventory management, order fulfillment, and quality assurance.
• Identify and implement process improvements to enhance efficiency and accuracy.
• Monitor and analyze KPIs to drive continuous improvement; develop and execute action plans to address areas of concern and meet performance targets.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Generate and analyze reports on operational performance and present findings to senior management.
• Track attendance and timekeeping on a daily basis.
• Work the assigned night shift and additional time as required by business needs.

Requirements

• 3+ years of qualitative/quantitative management experience in a similar role within Supply Chain, Operations, Transportation, or Inventory Management.
• Knowledge and experience with automated order fulfillment systems.
• Familiarity with WMS systems, quality and productivity measurements, and related processes.
• Excellent written and verbal communication skills.
• Ability to articulate positions and achieve buy‑in.
• Strong organizational and interpersonal skills with the ability to foster productive relationships at every level.
• Creative problem‑solving ability and capacity to multitask competing priorities.
• Ability to work with both technical and non‑technical business owners to overcome obstacles and deliver results.
• Proficiency in English, both written and spoken, demonstrated during the interview process.

Compensation

The starting salary for this position is between $57,000 and $60,000 annually. Factors such as market conditions, experience, and other qualifications may affect the final starting pay.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Additional voluntary benefits (e.g., critical illness, hospital, and accident insurance)
• Comprehensive benefits package for eligible full‑time employees
• Employee discount